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Refund & Shipping Policy

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If you for any reasons are not satisfied with our products our refund policy is 30 days. No questions asked.

Please send us an email at elke@elkehoughton.com to request a refund.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at elke@elkehoughton.com and send your item to: 858 S 1430 E Spanish Fork Utah United States 84660.

 

Shipping

Our products are shipped within 24 Hours using the following carriers: USPS. To exchange your product, you should mail your product to: 858 S 1430 E, Spanish Fork Utah United States 84660. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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